Tag Archives: morale

Keil Hubert: Pushed Under the Bus

It doesn’t matter how great your product is if you treat customers like vermin. Business Technology’s resident U.S. blogger Keil Hubert discusses why it’s critical to demonstrate sincere respect for both your customers and your employees.

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Half-Life (Office Edition)

My PlayStation 3 died this month. It wasn’t a spectacular death; it just burned itself up, taking with it several years of saved games in a whiff of overheated solder and plastic. Irritating, but not insurmountable; when an machine finally burns up, you pitch it in the skip and order a new one from Amazon. [...]

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Technique, Not Technology

Please note that this week’s is going to be a shorter column than usual. After putting in twenty-two hours of work over this last weekend, I’m a bit crispy ‘round the edges this morning. So, if you don’t mind, straight to the point. Sharp: OK, maybe not this kind of point. I ended my column [...]

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To Protect and Servo

I asked Gareth, my mate over at Lyonsdown, what he’d like this week’s ‘blog topic to cover, and he surprised me by firing back:             “For the next column, would you mind writing something for us that relates to Microelectronics?” He caught me a bit off-guard with that. In true Texan form [1], I clumsily [...]

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Grounds for Dismissal: Duct and Cover

Business Technology’s resident US blogger Keil Hubert takes a sideways look at a critical piece of office tech often overlooked by workers and managers alike: the air conditioning. All of last week’s chatter about the elements of business technology that we take for granted triggered an interesting sequence of ideas for me. I’ve noticed around [...]

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Grounds For Dismissal

My last two columns were deadly serious. To balance things out, I wanted to throttle back a bit for this week’s column. While sketching ideas for a suitable topic, a hyperlink to this story dropped into my inbox: “A group of engineers who previously worked at Apple and NASA created an $11,111 coffee maker that [...]

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Practical Interviewing Techniques (Part 1)

In last week’s column, I described a duty prioritization exercise that I’ve used in hiring interviews to get inside a potential hire’s head. I received a lot of feedback about that column, including requests to describe some other practical exercises that I’ve used over the years. Delighted to be of service. As a general rule, [...]

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Investment-Grade Material

We’ve been talking a lot these last two weeks about why it’s important to initiate deliberate, compassionate and ambitious investments of training funds and career broadening opportunities in your employees. Investing in your people’s future makes them both happier and loyal to the team. This enthusiasm, in turn, inspires your people to be more diligent [...]

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Three good reasons to invest

I ended last week’s column with this heart-felt advice: As I’d expected, this aphorism didn’t inspire anyone to submit an opposing position. I’ve been challenging leaders and managers to adopt this position for over twenty years, and I rarely ever encounter outright opposition to it. Usually, I get a polite nod, and maybe a mild [...]

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Synergistic investment

The end of July has been pretty difficult. We’ve lost a lot of people, we’re poised to lose even more, and we aren’t replacing them fast enough. That’s okay, though. First thing Tuesday morning, one of my part-time infrastructure techs came to my office to let me know that his full-time employer [1] has outsourced [...]

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